Terms and Conditions

1. Room Occupancy & Stay Rules

1.1 Extra Room Requirement
Guests above 12 years of age must take an additional room.

1.2 Check-In / Check-Out Timing

• Check-in: 12:00 Noon
• Check-out: 12:00 AM (Midnight)

1.3 Single Occupancy Rule
If a room is booked for single occupancy, the guest is still liable to pay the full room rent, even if additional persons stay.

2. Food & Beverage Policies

2.1 No Outside Food or Liquor
No food or alcoholic beverages from outside are allowed inside the hotel premises.

2.2 Meal Cancellation
If a guest cancels breakfast, lunch, or dinner included in the room tariff, no deduction or discount will be provided.

2.3 Meal Order Timings

• Breakfast: Order must be placed the previous night.
• Lunch: Order must be placed 4 hours prior to lunch timing.
• Dinner: Orders must be placed between 5:00 PM and 5:30 PM.

2.4 Restaurant Timing
The restaurant closes at 9:30 PM. After this time, dinner orders will be delivered to the respective rooms.

2.5 Kitchen Access
Guests are not allowed to enter the kitchen or place direct orders inside the kitchen area.

3. Conduct & Property Rules

3.1 No Smoking
All rooms and the entire hotel premises are strictly non-smoking zones.

3.2 Noise & Disturbance Policy
Guests must avoid creating noise or disturbances.
If a guest continues to create disturbances even after being informed, charges or penalties will be applied.

3.3 Damage or Theft
Any breaking, damaging, or stealing of hotel property will be fully chargeable to the guest.

4. Pet Policy

4.1 The hotel is pet-friendly.
4.2 Pets are allowed only with a valid health certificate issued by a recognised veterinarian.
4.3 Guests must ensure their pets are clean, well-behaved, and do not disturb other guests.
4.4 Any damage caused by pets will be chargeable.